Privacy policy

Privacy Policy for Appastore

I. Introduction

When you use Appastore, you entrust us with your personal data. We are committed to safeguarding that trust by being transparent about our data practices. This Privacy Policy explains the types of personal data (“data”) we collect, how we use and share it, and the options you have regarding your data.

We encourage you to review this policy along with our privacy overview, which highlights key aspects of our data practices and provides summaries of the data we collect and how we use it.


II. Overview

A. Scope

This Privacy Policy applies to users of Appastore’s applications, website, and related services within Nigeria. It describes how Appastore and its affiliates collect and use data for all users of the platform, including but not limited to:

  • Customers: those who use Appastore to order food, groceries, and other products.
  • Vendors: businesses that sell products on the Appastore platform.
  • Drivers: individuals or third-party providers who deliver orders to customers.
  • Guest Users: individuals who receive deliveries arranged by other Appastore account owners.

All individuals covered by this Privacy Policy are collectively referred to as "users."

Our data practices are aligned with the local laws and regulations of the regions in which we operate, and we only engage in practices that are permitted under these laws.


B. Regional Considerations

In addition to our general privacy practices, specific regional considerations apply based on local laws. For instance:

  • For Users in Nigeria: Appastore processes the data of users in Nigeria to fulfill the terms of our agreements with those users or based on their consent.

If you have questions regarding our practices in a specific country or region, please contact us.


III. Data Collection and Usage

A. Data We Collect

Appastore collects data in three primary ways:

  1. Data Provided by Users: This includes information you provide when creating an account, placing an order, contacting customer service, or interacting with our platform in other ways. Examples include:

    • Contact information (name, email address, phone number)
    • Delivery address and payment details
    • Account settings and preferences
  2. Data Generated During Use of Our Services: We collect data as you use Appastore to improve our services and personalize your experience. This includes:

    • Order history and purchase details
    • Device information and location data (with your permission)
    • Usage patterns and activity logs
  3. Data from Other Sources: We may also obtain information from third-party partners, including:

    • Vendors who provide updates about product availability
    • Payment processors and fraud prevention agencies

B. How We Use Your Data

We use your data to provide, maintain, and improve Appastore services. This includes:

  • Processing and delivering your orders
  • Managing payments and preventing fraud
  • Personalizing your experience based on your preferences
  • Sending important updates about your account or our services

We may also use aggregated, anonymized data to analyze service trends and enhance Appastore’s overall performance and security.


IV. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes. We may share data as necessary to provide our services, such as with:

  • Vendors to process and fulfill your orders
  • Drivers to deliver your orders to your specified address
  • Payment Processors to manage transactions and prevent fraud
  • Law Enforcement and Government Authorities if required by law or to protect our users and the public

We only share data with trusted partners who adhere to privacy and security standards.


V. Data Security and Retention

Appastore takes the security of your data seriously. We use industry-standard security measures to protect your data against unauthorized access, loss, or misuse. We retain data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


VI. Your Rights and Choices

You have the right to access, correct, or delete your personal data. You may also manage your privacy settings and control certain data sharing preferences. If you wish to exercise any of these rights, please contact us through the provided contact options.


VII. Updates to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the Appastore platform or via email. We encourage you to review this policy periodically to stay informed about our data practices.


VIII. Contact Us

If you have any questions or concerns regarding this Privacy Policy or Appastore’s data practices, please reach out to us at:

Appastore Customer Support
[Email: support@appastore.com]

Thank you for trusting Appastore with your data.